Spotless Care
Maintenance Care
Emergency Spot Cleaning
Life can be messy. You can’t stop accidents from happening but you can save the day and your carpets by following our DIY spot cleaning guides. Carefully follow the steps below to remove spots and stains. If you feel unsure, please give Spotless a call.
Please note: The following stain removal steps are to be used at your own risk. Always pre-test products in a hidden area before applying to the affected area to be certain fibers will not be damaged. Always wear gloves and follow appropriate safety precautions.
REMOVE SOLIDS
Scrape any solids gently with a spoon or dull knife, removing as much solid material as possible. Rinse the area with water while moving a wet/dry vacuum back and forth
SPOT REMOVAL
Use the guides below for the most effective spot removal process. First identity your stain to see further directions and the cleaning solutions needed.
RINSE
Rinse thoroughly of any solutions and dry. If stains remain, moisten with 3% hydrogen peroxide and let stand for one hour. Blot until carpet is stain-free. Do not apply to natural fiber carpets like wool or cotton.
ABSORB MOISTURE
Apply a pad of white terry cloth or paper towels and weigh down with a heavy colorfast object, allowing remaining moistue to absorb into the pad overnight.
Identify Your Stain
- ALCOHOLIC BEVERAGE
- Stain: Poof! Spot Remover or Detergent
- Rinse: Filtered Water / Soda Water
- BUTTER
- Stain: Solvent
- Rinse: Filtered Water / Soda Water
- CHEWING GUM
- Stain: Chill with aerosol freeze spray or ice cubes in plastic bags
- Rinse: Solvent
- CHOCOLATE
- Stain: Solvent – use on dry carpet
- Rinse: Cold water/Soda water
- COFFEE
- Stain: Poof!/Detergent
- Rinse: Cold water/Soda water
- If Stain Remains: Moisten with Hydrogen Peroxide and Ammonia
- SOFT DRINKS
- Stain: Poof!/Detergent
- Rinse: Cold water/Soda water
- If Stain Remains: Moisten with Hydrogen Peroxide and Ammonia
- COOKING OILS
- Stain: Solvent – Use on dry carpet
- Rinse: Cold water/Soda water
- CREAM
- Stain: Cold water/Soda water
- Rinse: Solvent – Use on dry carpet
- EGGS
- Stain: Cold water/Soda water
- Rinse: Ammonia
- FECES
- Stain: Cold water/Soda water
- Rinse: Ammonia
- If Stain Remains: Peroxide
- FRUIT JUICE
- Stain: Poof!/Detergent
- Rinse: Cold water/Soda water
- If Stain Remains: Peroxide and Ammonia
- FURNITURE POLISH
- Stain: Solvent – Use on dry carpet
- Rinse: Cold water/Soda water
- GRAVY & SAUCES
- Stain: Warm Water
- Rinse: Cold water/Soda water
- If Stain Remains: Ammonia
- INK (FOUNTAIN PEN)
- Stain: Poof!/Detergent
- Rinse: Cold water/Soda water
- INK (BALLPOINT PEN)
- Stain: Solvent – Use on dry carpet
- Rinse: Alcohol
- If Stain Remains: Cold Water/Soda Water
- INK (FELT TIP)
- Stain: Warm Water
- Rinse: Cold Water/Soda Water
- If Stain Remains: Clear Nail Polish Remover without Lanolin
- LIPSTICK
- Stain: Solvent – Use on dry carpet
- Rinse: Cold Water/Soda Water
- If Stain Remains: Ammonia
- MILK
- Stain: Warm Water
- Rinse: Cold Water/Soda Water
- If Stain Remains: Solvent – Use on dry carpet
- MUSTARD
- Stain: Cold Water/Soda Water
- Rinse: Vinegar solution
- NAIL POLISH
- Stain: Nail Polish Remover
- OIL GREASE
- Stain: Solvent – Use on dry carpet only
- Rinse: Cold Water/Soda Water
- PAINT
- LATEX PAINT
- Stain: Poof! or Detergent
- Rinse: Cold Water/Soda Water
- OIL PAINT
- Stain: Ammonia Solution
- Rinse: Solvent – Use on dry carpet only
- If stain remains: Laundry Detergent
- LATEX PAINT
- SALAD DRESSING
- Stain: Cold Water/Soda Water
- Rinse: Solvent – Use on dry carpet only
- SHOE POLISH
- Stain: Solvent – Use on dry carpet only
- Rinse: Cold Water/Soda Water
- SOOT
- Be sure to vacuum thoroughly.
- Stain: Solvent – Use on dry carpet only
- Rinse: Cold Water/Soda Water
- TAR
- Stain: Solvent – Use on dry carpet only
- Rinse: Cold Water/Soda Water
- TEA
- Stain: Poof! or Detergent
- Rinse: Cold Water/Soda Water
- If Stain Remains: Peroxide and Ammonia
- TOMATO SAUCE
- Stain: Warm Water
- Rinse: Cold Water/Soda Water
- If Stain Remains: Peroxide and Ammonia
- URINE
- Fresh Urine
- Stain: Poof! or Detergent
- Rinse: Ammonia
- If Stain Remains: Peroxide and Ammonia
- Old Urine
- Stain: Cold Water/Soda Water
- Rinse: Vinegar
- If Stain Remains: Peroxide and Ammonia
- Fresh Urine
- VOMIT
- Stain: Poof! or Detergent
- Rinse: Cold Water/Soda Water
- If Stain Remains: Peroxide and Ammonia
- WINE
- Stain: Poof! or Detergent
- Rinse: Cold Water/Soda Water
- If Stain Remains: Peroxide and Ammonia
- UNKNOWN MATERIAL
- Stain: Solvent – Use on Dry Carpet Only
- Rinse: Cold Water/Soda Water
- If Stain Remains: Laundry Detergent
Prepare Your Solution
Poof!
Our bio-based blend is effective in eliminating trouble spots where other cleaners fall short and is over 99% biodegradable.
- POOF! OR DETERGENT
- If Poof! is not available, mix one teaspoon of clear dish washing liquid (containing no bleaches or strong alkalines), one teaspoon of white vinegar with 2 cups of warm water (not hot). *This solution must be rinsed well with clear water.
- LAUNDRY DETERGENT
- Mix 1 teaspoon in 1 cup of warm water.
- AMMONIA
- Mix 1 teaspoon of clear household ammonia with 1/2 cup of water. * Once the stain has been removed the carpet must be neutralized with the vinegar solution. Apply, blot and rinse. Wool and treated nylon carpet (protected) are adversely affected by ammonia. Substitute with detergent.
- VINEGAR
- 1/2 cup white vinegar to 1 cup water
- SOLVENT
- A dry cleaning solvent such as white spirit. (Apply to towel, never directly to carpet)
* Use on dry carpet only.
- A dry cleaning solvent such as white spirit. (Apply to towel, never directly to carpet)
- PEROXIDE
- Drug store peroxide solution can be used. If a stronger solution is needed, 20 volume clear peroxide can be purchased at a beauty supply store. Always use gloves and avoid contact until fully dry. DO NOT USE ON NATURAL FIBERS (wool)
- ALCOHOL
- Alcohol (Isopropyl)
- NAIL POLISH REMOVER
- Clear Nail Polish Remover without Lanolin
- (Apply to towel, never directly to carpet)
Kevin Chen
We will always use spotless
They did a great job at a very reasonable price and easily exceeded expectations. Very straightforward and honest as to what is needed as well. Highly recommended! Edit: we had a pet accident on our carpet shortly after the cleaning. They came back right away, did a magnificent touch up job, and didn't even charge for the service. Needless to say, we will always use spotless for our future carpet cleaning needs!
Hannah Doan
Everything looks brand new
Daniel from Spotless was great! We use Spotless for carpet cleaning every 6 months because we have a dog. He took great care in cleaning our carpet and made everything look brand new once he was done. You could really tell he knew what he was talking about. Thank you for taking great care of us!
Logan Champion
We used Spotless cleaning service to have our carpet, rugs and tile cleaned in our house. From start to finish, everything was simple and easy. The employees were very friendly and knowledgeable. Our carpets look practically brand new. Their pricing was fair and they did quality work. We will be using them again in the future.
Grace H
Attention to detail
I recently hired Spotless Cleaning to clean my carpets and they did an excellent job. The carpets look brand new and the cleaning was done very professionally. The company also followed up the next day to make sure everything was good and that I was satisfied with the service. I was impressed with their attention to detail and their commitment to customer satisfaction. They even came back to help me fix a small carpet delamination that I had noticed. Overall, I am very happy with the service and would highly recommend this company to anyone looking for a professional and reliable carpet cleaning service.
Chris Perez
Professionalism and service
We worked with Spotless to get four rooms in our home cleaned and it was an exceptional experience from start to finish! Daniel was efficient and maintained the highest level of quality from his communication to the cleaning itself. We have two dogs and are working on the home smelling like.. well, a home again. Daniel understood that as the priority and delivered! I feel like I can breathe better! We’re now planning on scheduling regular cleanings with Spotless. On top of the professionalism and service, the price point will also keep us returning! Thank you team!
Erica Jagielo
Incredibly happy
Incredibly happy with the service and results from Spotless! Needed two well-loved family couches deep cleaned- the price was fair and our technician Sean was absolutely wonderful. They guarantee their work, so we could have called him back if we were not satisfied, but we were. :)